Legal
The terms governing use of our website and engagement with our digital marketing services
Last updated: May 21, 2026
These Terms & Conditions ("Terms") govern your access to the website and services of Let's Go Digitals, a digital marketing agency operating from Surat, Gujarat, India. By accessing our website or engaging our services, you agree to be bound by these Terms.
If you are entering into an agreement on behalf of a company, you represent that you have authority to bind that organization. If you do not agree, do not use our website or services.
Let's Go Digitals provides digital marketing, branding, content creation, social media marketing, video production, personal branding, and related creative and strategic services. Specific deliverables, timelines, fees, and scope are defined in proposals, statements of work, invoices, or written agreements between us and the client.
When using our website, you agree not to:
Clients engaging our agency agree to provide timely feedback, necessary brand assets, account access, approvals, and accurate business information required to deliver services. Delays caused by missing materials or late approvals may affect timelines and are not our responsibility unless otherwise agreed in writing.
Fees for services are as quoted in proposals or contracts. Unless stated otherwise, invoices are payable within the agreed period. Late payments may pause work, delay deliverables, or incur additional charges. Taxes, ad spend, platform fees, third-party licenses, and paid media budgets are typically billed separately unless included in writing.
Upon full payment for agreed deliverables, clients generally receive usage rights to final approved creative assets produced specifically for their project, unless otherwise stated in the contract. Let's Go Digitals retains the right to showcase completed work in portfolios, case studies, and marketing materials unless a confidentiality agreement states otherwise.
Pre-existing tools, templates, methodologies, and internal frameworks remain our intellectual property. Third-party stock assets, fonts, music, or licensed materials may be subject to separate license terms.
We treat non-public client information, campaign data, and business strategies as confidential. Clients agree to keep our proprietary processes, pricing structures, and unpublished creative concepts confidential unless disclosure is required by law or mutually agreed.
Clients are responsible for ensuring their products, services, claims, and offers comply with applicable laws and platform policies (including Meta, Google, YouTube, and other ad networks). We will make reasonable efforts to follow platform guidelines, but we are not liable for account restrictions, disapprovals, or penalties resulting from client-provided content or offers.
Digital marketing results depend on many factors including market conditions, budgets, competition, product quality, and platform algorithms. We do not guarantee specific rankings, leads, sales, viral reach, or ROI unless explicitly guaranteed in a signed written agreement.
To the fullest extent permitted by law, Let's Go Digitals shall not be liable for indirect, incidental, special, or consequential damages including lost profits, lost data, or business interruption. Our total liability for any claim relating to services shall not exceed the amount paid by the client for the specific project giving rise to the claim during the three (3) months preceding the event, unless a higher limit is agreed in writing.
Clients agree to indemnify and hold harmless Let's Go Digitals from claims, damages, or expenses arising from client-provided materials, unlawful content, trademark or copyright disputes related to client assets, or misuse of deliverables after delivery.
Either party may terminate an engagement according to the contract terms. We may suspend or terminate services for non-payment, breach of these Terms, abusive conduct, or requests that violate law or platform policies. Fees for work completed up to the termination date remain payable.
Revisions are provided as defined in the project scope. Additional rounds, rush requests, or scope changes may incur extra fees. Approved deliverables are considered final for that stage; changes after approval may be treated as new work.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, unless otherwise agreed in a signed contract.
We may update these Terms at any time by posting the revised version on this page. Your continued use of the website after updates constitutes acceptance. Active client contracts may be governed by the Terms in effect at the time of signing unless both parties agree otherwise.
For questions about these Terms & Conditions, contact us: