01Introduction
Let's Go Digitals ("we", "us", or "our") operates as a full-service digital marketing and branding agency based in Surat, Gujarat, India. This Privacy Policy explains how we handle personal information when you visit our website, contact us, subscribe to updates, or engage our services.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and contact us with any questions before sharing personal data.
02Information We Collect
We may collect the following types of information:
- Contact details such as name, email address, phone number, company name, and job title when you submit forms or reach out to us
- Project and business information you voluntarily provide during consultations, proposals, or campaigns
- Technical data including IP address, browser type, device information, pages visited, and referral sources via cookies and analytics tools
- Communications including emails, messages, call notes, and feedback related to our services
- Social media and advertising data when you interact with our campaigns or grant access to brand accounts for management purposes
03How We Use Your Information
We use collected information to:
- Respond to inquiries and provide quotes, proposals, and client support
- Deliver digital marketing, branding, content creation, and related agency services
- Manage social media accounts, ad campaigns, and analytics on your behalf when contracted
- Improve our website, services, and client experience
- Send service-related updates, invoices, and marketing communications where permitted
- Comply with legal obligations and protect our rights, clients, and platform integrity
04Legal Basis for Processing
We process personal data based on your consent (for example, when you submit a contact form), performance of a contract (when you hire our agency), legitimate business interests (such as improving services and preventing fraud), and applicable legal requirements under Indian law.
05Sharing of Information
We do not sell your personal information. We may share data with trusted third parties only when necessary to operate our business, including:
- Hosting, email, CRM, and project management providers
- Analytics and advertising platforms (such as Google, Meta, LinkedIn, and YouTube) when running campaigns
- Freelancers, creators, or production partners involved in your project under confidentiality obligations
- Legal or regulatory authorities when required by law
All third-party partners are expected to handle data responsibly and only for authorized purposes.
06Cookies & Tracking
Our website may use cookies and similar technologies to remember preferences, measure traffic, and understand user behavior. You can control cookies through your browser settings. Disabling cookies may affect certain website features.
07Data Retention
We retain personal information only as long as needed to fulfill the purposes outlined in this policy, maintain business records, resolve disputes, and meet legal requirements. Client project files may be retained for a reasonable period after project completion unless you request deletion and we are not legally required to keep them.
08Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission over the internet is completely secure. You share information with us at your own risk, and we encourage strong passwords and limited access on shared brand accounts.
09Your Rights
Depending on applicable law, you may have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of data where legally permissible
- Withdraw consent for marketing communications
- Raise concerns with us regarding how your data is handled
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.
10Children's Privacy
Our services and website are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have received such data, please contact us so we can remove it promptly.
11Third-Party Links
Our website may contain links to external sites, social platforms, or client portfolios. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing personal information.
12Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
13Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact Let's Go Digitals: